Can I cancel my subscription?
Yes, you can cancel your subscription from the account settings.
What is GAFFL’s refund policy?
We do not issue refunds on any of our subscription plans unless there is a system malfunction or the account got terminated without any cause.
How do I delete my account?
To delete your GAFFL account, please email us at support@gogaffl.com
Can I add multiple credit cards?
Yes, you can add multiple credit cards. To add credit cards, click on your picture at the right of the main menu. Then click settings. From advanced settings, click on card and payment info. Then click ‘Add New Card’.
How do I deactivate my profile?
Click on your picture at the right of the main menu. Then click settings. From account settings, click on deactivate. Mention why you want to deactivate and leave a small feedback for us to improve. Then click ‘Deactivate my Account’
How do I change my password?
Click on your picture at the right of the main menu. Then click settings. From account settings, click on password. Type the Current password, New Password and the New password confirmation. Click ‘Change my Password’
How do I change my email address?
Click on your picture at the right of the main menu. Then click settings. From account settings, click on email. Type your new email and click ‘Update’.
What to do when someone has split a bill with you?
When someone has added a bill to be split with you, you will receive a text message on your phone and a notification will be sent to you. You can either click on the link attached to the message or click on the ‘pay now’ button in your notifications. Fill out the necessary information and…
How do I withdraw money from my account?
First, you have to complete your withdrawal account settings. In your withdrawal account settings, provide your basic account information. Provide your bank account information. As additional information, if asked you will have to provide ID documentation. Click on the ‘Withdraw’ button in the withdrawal dashboard. After you complete the withdrawal request, GAFFL will send you…
What is a Withdrawal account?
Withdrawal account is required for you to withdraw the money that has been paid to you by your travel buddies.